The Original Screen Company Customer Service

How to get in touch

By Phone

Please call 0115 870 5056.

In the unlikely event we are unable to take your call, please leave a message with your phone number and we will return your call as soon as possible.

By Email

Please feel to use our email form below to send us an email.

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Talk or Message us anytime with our super fast message service (Bottom right corner).

Office Opening times:

Mon – Thurs: 9am – 5pm

Friday: 9am – 12.30pm

Saturday & Sunday: Closed

The phones are answered outside of these hours. If you are unable to reach us please leave a message on the answer phone and we will respond quickly.

Ordering online.

You can order online with confidence. Your information will be kept securely and subject to our privacy policy. All payments are handled by Stripe so you can be sure that your details are safe.

Adding items to your basket

Once you have decided on the product that you wish to buy click the “Add to Basket” button on that product’s page, you’ll then be automatically redirected to the Basket page.

Your Basket

It’s easy to see all of the items in your basket. From there you can either continue shopping by clicking the “Continue Shopping” button or click the “Proceed to Checkout” button to complete your order and make payment.

The Checkout page

On the “Checkout Page” you’ll need to enter the details needed for billing and delivery as well as choose the shipping method you’d like. If the delivery address is different from the billing address click the check box labeled “Ship to a different address” and fill in the necessary details.

Once we receive your order we will email you to confirm and arrange a suitable delivery date.

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